Return Policy for Brio Art House Products

1. Before accepting delivery of any product, the Buyer shall reasonably ensure that the product’s packaging is not damaged or tempered.
2. On receipt of all products, Buyer will promptly inspect such products for any damage, defect or shortage and will forthwith inform the Seller promptly of any damage or shortage found in the products.
3. On receipt of the product related complaints within 24 hours of the receipt of the products, if the complaint is found to be acceptable then the product shall be replaced by the seller free of cost within a reasonable time.
4. Items purchased during sale events and customised pieces are not eligible for exchange.
5. Only regular priced item may be refunded.
If found unsatisfactory on delivery, the buyer can ship back the goods to us, unused and unwashed after
informing the reason for the same within 24 hours of delivery at 12/47 Cantt. Road Lucknow U.P. – 226001 Phone No. – 07081777778.

Any dispute shall be resolved exclusively within the Courts of Lucknow Jurisdiction.

FORCE MAJEURE: Seller shall not be liable to Buyer for any delay or failure of delivery or of any other performance caused in whole or in part by any contingency beyond Seller’s reasonable control.

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